Delivering remote clinical assessments via telephone and digital platforms for patients with urgent and unscheduled care needs.
Making safe, evidence-based decisions to direct patients to appropriate services, including self-care, primary care, urgent treatment centres, or emergency services.
Applying advanced clinical knowledge to assess undifferentiated presentations and manage risk effectively.
Supporting clinical governance, contributing to service development, and mentoring colleagues.
Collaborating with GPs, paramedics, mental health professionals, and other clinicians to ensure integrated care across the region.